| 仕事
私たちの成功は人的資源にかかっています。
特許・商標オンラインデータベース製作・販売の国際的リーダーであるクエステルは、下記の人材を求めています。。
・販売担当者・・・中国
・お客様担当者・・・イギリスと北ヨーロッパ
・お客様担当者・・・ドイツ |
弊社は、多種多様な経歴を持つ方々のために機会を作り、広い範囲の事柄を追及しています。多様性があることがただ良いというだけではなく、ビジネスのチャンスであると信じています。弊社の誰もが、クエステルの価値には長く続く力があることを信じています。
- カスタマーサービスへの委託
- 共同作業とチームの団結
- 代理委任
- さらに大きな責務
- 企業家としての精神
通常ベースでどのような仕事があるのか、チェックしてみてください。アメリカかフランスの人事部のマネージャーに、あなたの履歴書をお気軽にお送りください。私たちのファイルの中にあなたの情報を保存し、仕事の機会があればご連絡いたします。 |
もしご興味をお持ちなら、説明書を添付で履歴書をお送りください（できればEメールでお願いします）。
人事部
クエステル
1725 Duke St., Suite 530
Alexandria, VA 22314
クエステルには、下記の福利厚生制度が整っています：有給休暇、パーソナルデイ、健康・生命・事故保険、４０１Kプラン。クエステルは機会均等雇用主です。
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| Senior patent data analyst job description |
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Questel is seeking to hire a senior patent data analyst to improve the company’s offering in professional patent search and analysis products. This is a temporary position to replace a person currently on sick leave.
Primary duties:
- Analyze patent data sources available from patent offices and third parties
- Liaise with technical personnel at patent offices on patent data issues
- Coordinate with marketing team to design patent data products
- Specify and plan the integration of new patent data sources in existing patent databases
- Coordinate with database development team for data integration, refining technical specifications, and validate data architecture choices
- Test new patent data products, oversee fixes from technical team
- Assist support team with complex patent data requests.
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Job requirements
- 5+ years experience in working with patent data, preferably at a Patent Office or a patent information commercial provider
- BSc in information sciences or similar degree
- Excellent verbal and written communication skills, In both English and French
- Experience with data mining and/or text mining tools would be a plus
Contact:
Please send your resume, letter of motivation, and requested salary to Laurent Hill : lhill@questel.com |
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| 販売担当者・・・中国
仕事内容の説明
やっていただきたいお仕事は、担当の地域におけるカスタマーサービスと、弊社の全サービス分野の販売・マーケティングです。
・知識のあるセールスチームの立ち上げと管理
・知識のあるカスタマーサービスチームの立ち上げと管理
優良大企業のポートフォリオに責任を負い、下記の職務を行うこととなります。
・お客様のニーズの査定と、そのニーズに基づいた販売提案
・私たちのサービスについてユーザーを教育
・クライアントの会社内の他の部門や子会社に、私たちのオファーの使用を拡大
・トレードショーやユーザーミーティングにおいて、仕事に繋がりそうなオファーを行う
・マーケティングプランの作成
・毎月全ての活動を報告
・使用統計値に基づいた活動を計画
カスタマーサービスはどのお客様の要請に対しても行い、必要な場合は一定期間トレーニング指導をします。 |
必要条件
・経営の経験
・情報企業についての一般常識（知的財産はプラスに）
・弊社のオファーに関する完璧な知識
・販売・交渉のスキル
とても価値のある委託プラン
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| Marketing and Sales Assistant – Shanghai, China |
Objectives
Open the Chinese market to Questel brand and support our sales team.
Responsibilities
Marketing Assistant
- Assist in the preparation of marketing and publicity material
- Organize and take part in regular publicity duties including leafleting and posterboard circulation
- Create possible promotion ideas in conjunction with the Marketing Manager
- Assist in the distribution of information e.g. direct mailings, phone campaigns
- Help to arrange displays
- Assist with Press and/or VIP nights including invitations, seating arrangements, refreshments
- Produce material for the website
- Commitment to improve allocated task area
Sales Assistant
- Ensure efficiency in finalizing the payment, in financial reconciliation and in accounting
- Coordinate calendar and travel reservations for supervisor and others in the department.
- Coordinate various meeting schedules that include internal personnel as well as customers.
- Support Sales team in CRM system administration.
- Gather weekly and monthly reports from supervisor's direct reports.
- Plan and carry out assigned administrative projects.
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Requirements
- Fluent in English and Chinese.
- Excellent written and verbal communication skills.
- Excellent organizational skills.
- Ability to prioritize own work and effectively meet deadlines.
- Ability to communicate effectively with all levels of management.
- High level of skill, working heavily with: Microsoft Word, Excel, PowerPoint
Contact
Please send your resume in English and Chinese, letter of motivation, and requested salary to Laetitia AYMONIN: laymonin@questel.com |
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| Asia Business Customer Service Specialist – Shanghai, China |
Objectives
To handle customer questions, complaints, and billing inquiries with the highest degree of courtesy, professionalism, and timeless manner. To strive to resolve customer issues with one call resolution.
Responsibilities
- Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
- Continually maintain working knowledge of all company products, services and promotions.
- Offer alternative Questel solutions where appropriate with the objective of retaining customer's business.
- Interact with other internal department to resolve customer issues using web-based tool Bugzilla and CRM.
- Demonstrate the associated proficiency in typing and grammar and in translating into Chinese any literature/customer support electronic documents or web-based pages.
- Organize and operate customer trainings and conferences.
- May assist in training new employees and perform other duties as assigned by management.
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Requirements
- Fluent in English and Chinese.
- Excellent written and verbal communication skills.
- Excellent organizational skills.
- Ability to prioritize own work and effectively meet deadlines.
- Ability to communicate effectively with all levels of management.
- High level of skill, working heavily with: Microsoft Word, Excel, PowerPoint
Contact
Please send your resume in English and Chinese, letter of motivation, and requested salary to Laetitia AYMONIN: laymonin@questel.com |
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